Development of Service Organizations
|Structure Type: ||Course|
|Credits: ||5.0 points|
|Responsible Teacher: ||Koskinen, Ossi|
|Language of Instruction: ||Finnish|
Course Implementations, Planned Year of Study and Semester
|Curriculum  ||Semester  ||Credits  ||Start of Semester  ||End of Semester|
The objective is that the student gains understanding and skills of developement of service organizations.
Prerequisites / Recommended Optional Courses
First year courses
Organizational developement and quality assurance of service organizations.
Recommended or Required Reading
• Juuti, P. & Vuorela, A. 2002. Johtaminen ja työyhteisön hyvinvointi. PK-kustannus: Jyväskylä.
• Kotter J. Leading change 1997
• materials named by the teacher
Mode of Delivery / Planned Learning Activities and Teaching Methods
Classroom lectures, moodle teaching, group works and course assignment
1 the student understands some basics about developement of service organizations
3 the student understands well issues concerning developement of service organizations and can apply learned issues to practice
5 the student understands excellent developement of service organizations issues and can apply these to practice in great extent.
* attendance to lectures (classroom+moodle) (15 credits)
* Course assignment (45 credits)