Communication in Business Life

Structure Type: Course
Code: TIBP0316
Type: Compulsory
Level: Bachelor
Credits: 5.0 points
Responsible Teacher: a
Teacher Team: Auranen, Päivi
Language of Instruction: English

Course Implementations, Planned Year of Study and Semester

Curriculum  Semester  Credits  Start of Semester  End of Semester
T-IB-2012   1 spring   5.0   2013-01-05   2013-06-18  
T-IB-2013   1 spring   5.0        
IB-2014   1 spring   5.0        
IB-2015   1 spring   5.0        
IB-2016   1 spring   5.0        
IB-2017   1 spring   5.0        

Learning Outcomes

The aim of this course is to extend and develop the professional English skills of the student. The student acquires the vocabulary, language and soft skills needed for successful oral and written communication in various types of business situations, e.g. small talk, interviews, formal and informal presentations, meetings. The student also learns how to develop and structure different types of texts and how to write different types of business messages. The student understands the importance of communication skills in business life.

Student's Workload

Total work load of the course: 135 h
- of which scheduled studies: 65
- of which autonomous studies: 70 h
The assesment of student's own learning 1 h is included in contact lessons.

Prerequisites / Recommended Optional Courses

The courses of upper secondary school or corresponding courses.


Introducing yourself professionally, practicing business terminology, current business news (listening and reading), oral communication situations, writing business messages and other documents, preparing for the job interview.

Regional Impact

Ability to work locally using English, in an appropriate manner, as the means of communciation.


Ability to work globally using English, in an appropriate manner, as the means of communication.

Recommended or Required Reading

Current texts and articles.

Mode of Delivery / Planned Learning Activities and Teaching Methods

Class meetings and individual assignments.

Assessment Criteria

5 = - interacts successfully in various groups in an target-oriented way and as the situation requires, works independently and follows instructions
- communicates fluently and professionally in English
3 = acts in various groups, understands instructions and works independently most of the time.
- understands the significance of international communication as a part of professional interaction
- communicates professionally in English
1= - acts as a member of the student group
- recognizes the need for international communication as a part of professional interaction
- has basic skills English

Assessment Methods

Active participation in class meetings (continuous process assessment), oral and written assignments, exam. Numerical (0-5).