Firewall and CITRIX Software

NOTE! The Citrix-software has been updated to a newer version 15.3.2012, check the instructions!

A Citrix XenApp remote access server farm has been set up in order to access programs within the firewall (including search engines for contact information and the helpdesk) and to be able to access the libraries databases. These services are available by installing the free Citrix Receiver, the program is supported by several operating systems, browsers and applications.

Access the service from http://citrix.puv.fi
 Log onto the service with your own VAMK username and password.

The Citrix-session has an automatic time-out which disconnects an open session after 30 minutes of inactivity. By signing in within 5 minutes you can continue working without data loss. The same procedure applies if the network connection is disconnected for some reason.

Older Citrix client programs do largely work but we highly recommend that you install the new Citrix Receiver according to the instructions.

 

Installing the Citrix XenApp Receiver

General:

  • download the Citrix Receiver to the desired operating system/device
    http://receiver.citrix.com/?ntref=citrixdotcomdownloads
  • install the program according to the default settings
  • NOTE! We do not provide support for users own devices. In case of problems please check out the products support page for possible instructions.
  • open the page http://citrix.puv.fi and test the functionality by opening a application

Windows 8:

  • PC: follow general advice, requires installing ".Net Framework 3.5" feature BEFORE Receiver installation
  • Windows 8 / Windows RT (tablet etc.) : Citrix Receiver App from Windows Store

iPhone/iPad/Android etc.

  • address/server:  https://citrix.puv.fi or citrix.puv.fi
  • username and password: VAMK username and password
  • domain:  AD.PUV.FI
  • Web Interface and Citrix Access Gateway: OFF

Google Chrome:

  • the browser might ask you to reinstall the client program even though it already is installed
  • select “Continue to logon” and continue normally

Linux (for example Ubuntu 10.04 LTS)

  • download the Receiver for Linux package (for example 64-bit .deb or .rpm etc.) and install
  • the Citrix ICA-client hardly recognizes any published certificates
  • copy e.g. Mozilla Firefox trusted CA certificates to the Citrix ICA Client:
    "sudo cp /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts"